Privacy notice for customers

1. Information about the controller

SIA “NORDIC PLAST”, registration number 40003495810, registered office: Aviācijas iela 18G, Jelgava, LV – 3004.
Contact tel.: +371 29335998; e-mail:

2. Contact details for personal data protection issues

If you have any questions about this notice or the processing of your personal data, you can contact us using the contact methods set out in Clause 1 or by email at:

3. General description of our processing of personal data

This notice describes how we process the personal data of our customers, customer representatives/contact persons, beneficial owners, participants of raffles, lotteries and contests, business partners, visitors to our offices and territory, website visitors and other persons whose data may come into our possession in the course of our commercial activities.

We assume that, before using our website or otherwise contacting us or upon becoming our customer, you have read this notice and accepted its terms. This is the current version of the notice; we reserve the right to amend and/or update this notice from time to time.

The purpose of this notice is to provide you with a general overview of our personal data processing activities and purposes, however, please note that other documents (e.g. service agreements, cooperation agreements, rules of raffles/lotteries/contests, website or portal terms of use, etc.) may contain additional information about the processing of your personal data.

Please be advised that the personal data processing rules contained in this notice apply only to the processing of personal data of natural persons.

We are aware that personal data is your asset, and we will process it in a confidential manner, taking care of the security of your personal data in our possession.

4. For what purposes do we process your personal data and what is the legal basis for processing personal data?

We will only process your personal data in accordance with the legitimate purposes as defined above, including:

Legitimate interests (Article 6(1)(f) of the General Data Protection Regulation), e.g. provision of communication with you, provision of answer/information.

5. Who could access your personal data?

We take appropriate measures to process your personal data in accordance with the applicable laws and regulations and to ensure that your personal data is not accessed by third parties who do not have an adequate legal basis for processing your personal data.
Your personal data can be accessed as necessary by:

6. Which personal data processing partners or processors do we choose?

We take appropriate measures to ensure the processing, protection and transfer of your personal data to data processors in accordance with the applicable laws. We carefully select our personal data processors and, when making a transfer, assess the need for the transfer and the amount of data to be transferred. Transfer of data to processors is carried out in compliance with the requirements of confidentiality and secure processing of personal data.

Currently, we can cooperate with the following categories of personal data processors:

Personal data processors may change over time, including through introduction of changes to this document.

7. Is your personal data transferred to countries outside the European Union (EU) or the European Economic Area (EEA)?

We do not transfer data to countries outside the European Union or the European Economic Area.

8. How long will we keep your personal data?

Your personal data are stored for as long as it is necessary for the relevant purposes of the personal data processing, as well as in accordance with the requirements of the applicable laws.
When assessing the duration of the storage of personal data, we take into account the requirements of applicable laws and regulations, the aspects related to performance of contractual obligations, your instructions, as well as our legitimate interests. If your personal data is no longer necessary for the purposes specified, we will delete or destroy it.

Below we list the most common storage periods of personal data:

9. What are the rights you possess as a data subject in relation to the processing of your personal data?

Update of personal data

If there are changes to the personal data you have provided to us, such as a change of personal identity number, contact address, telephone number or email address, please contact us and provide us with the updated data so that we can meet the relevant purposes of processing your personal data.

Your right to access and rectify your personal data

In accordance with the provisions of the General Data Protection Regulation, you have the right to access your personal data which is at our disposal, to request its rectification, deletion, restriction of processing, to object to the processing of your data, as well as the right to data portability in the cases and in accordance with the procedure stipulated in the General Data Protection Regulation.

We respect your right to access and control your personal data, so if we receive a request from you, we will respond within the time limits set out in the laws and regulations (usually no later than one month, unless there is a specific request that requires more time to prepare a reply) and, where possible, we will correct or delete your personal data accordingly.

You can obtain information about your personal data held by us or exercise your other rights as a data subject in any of the following ways:

Upon receipt of your application, we will assess its content and the possibility of your identification and, depending on the situation, we reserve the right to ask you to additionally identify yourself in order to ensure the security and disclosure of your data to the relevant person.

Withdrawal of consent

If the processing of your personal data is based on your consent, you have the right to withdraw it at any time and we will no longer process your personal data that we processed on the basis of your consent for the relevant purpose. However, we inform you that withdrawal of consent may not affect the processing of personal data that is necessary to comply with the requirements of laws and regulations or that is based on a contract, our legitimate interests or other grounds for lawful data processing set out in laws and regulations.

10. Where can you complain about issues related to the processing of personal data?

If you have any questions or objections related to our processing of your personal data, we encourage you to contact us in the first instance.

If you still believe that we have not been able to resolve the issue mutually and you believe that we have violated your right to the protection of personal data, you have the right to lodge a complaint with the Data State Inspectorate. You can find sample applications to the Data State Inspectorate and other related information on the website of the State Data Inspectorate:

11. Why do you need to provide us with your personal data?

12. How do we obtain your personal data?

We may obtain your personal data in one of the following ways:

13. Is your personal data used for automated decision-making?

We do not use your data for automated decision-making.

Current version of the document valid from 22.03.2024